Cancellation Policy

1. Cancelling Orders Before Fulfilment

Digital products and license keys cannot be cancelled once they have been issued. Physical products may be cancelled only if they have not yet been shipped. Customers should review their orders carefully and request cancellations promptly when eligible.

2. Automatic or System-Initiated Cancellations

Orders that remain unpaid beyond the allowed payment window will be automatically cancelled by our system. Ilmogic reserves the right to cancel any order suspected of containing incomplete, inaccurate, or fraudulent information. Orders that have already been fulfilled, including shipped physical items or delivered digital keys, cannot be cancelled.

3. Important Considerations

Ensure all order details are accurate before completing your purchase. Cancellation requests are evaluated based on the order status and fulfillment stage. Ilmogic strives to maintain fairness and transparency while safeguarding the integrity of transactions.

4. Final Note

Please double-check your order before confirming. Once an order has been processed or delivered, it cannot be reversed.