FAQs

Frequently Asked Questions (FAQs)

1. What products does Ilmogic sell?

Ilmogic offers a wide range of premium digital products, including software, AI tools, media assets, templates, prompts, and learning bundles. All products are instantly downloadable upon purchase.

2. How do I access my purchased product?

Once you complete your purchase, you will receive an instant download link via email and can also access it through your Ilmogic account dashboard.

3. Do you offer support for your products?

Yes, we provide fast customer support. If you encounter any issues, please contact us, and we'll resolve them as soon as possible.

4. Are your products compatible with all systems?

Our products are designed to be compatible with a wide range of platforms, including Windows, Mac, and mobile systems. Please check the product details before purchasing for specific compatibility information.

5. Can I resell or redistribute the digital products I purchase?

No. All products are licensed for personal or business use only. Redistribution or resale of our products is strictly prohibited unless otherwise stated in the license agreement.

6. How are products delivered?

All digital products are delivered instantly via email after purchase, and you can download them directly from your account page at any time.

7. How do I use a product’s license key?

When applicable, your license key will be provided after purchase, along with instructions on how to activate it. If you have trouble activating it, please contact support for assistance.